Privacy Policy
Last updated: May 2026
At MathsMethods.com.au (“we”, “our”, or “us”), we are committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you use our website, purchase products or services, enrol in courses, subscribe to emails, or otherwise interact with us.
1. Information We Collect
We may collect personal information including:
- Name
- Email address
- Billing and payment information
- Course enrolment and progress information
- Communications and support enquiries
- Device, browser and IP address information
- Website usage and analytics data
- Marketing preferences
We only collect personal information that is reasonably necessary to provide our products and services.
2. How We Collect Information
We collect information when you:
- Register for a course or membership
- Purchase products or services
- Subscribe to our email list
- Contact us through forms, email or support channels
- Participate in surveys or promotions
- Browse our website
We may also collect certain information automatically through cookies, analytics tools and similar technologies.
3. How We Use Your Information
We may use your personal information to:
- Provide courses, products and services
- Process payments and transactions
- Manage your account and enrolments
- Communicate important updates and service information
- Respond to enquiries and provide customer support
- Improve our website, products and services
- Analyse website performance and user engagement
- Send marketing communications where permitted by law
You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us.
4. Marketing Communications
If you choose to subscribe to our mailing list, we may send educational content, updates, promotions and information about our products and services.
You may opt out of marketing emails at any time.
5. Payment Processing
Payments made through our website may be processed by third-party payment providers such as Stripe, PayPal or other secure payment services.
We do not store complete credit card details on our systems. Payment information is handled by payment providers in accordance with their own privacy and security policies.
6. Third-Party Services
We may use third-party service providers to assist in operating our business and delivering services, including:
- Course hosting platforms
- Payment processors
- Email marketing providers
- Website analytics providers
- Customer support tools
- Advertising and remarketing platforms
These providers may access personal information only to the extent necessary to perform services on our behalf.
7. Overseas Disclosure
Some of our service providers may store or process information outside Australia, including in countries such as the United States, Canada, the European Union or other jurisdictions.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled appropriately and securely.
8. Cookies and Analytics
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyse website traffic and performance
- Measure advertising effectiveness
- Provide relevant content and marketing
We may use services such as Google Analytics and other analytics or advertising platforms.
You can manage cookies through your browser settings, although disabling cookies may affect some website functionality.
9. Data Security
We take reasonable measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our products and services
- Meet legal and regulatory obligations
- Resolve disputes
- Enforce agreements
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
11. Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
To make a request, please contact us using the details below.
12. Children’s Privacy
Our website and services are intended for students, parents and educators. Where required, parents or guardians should supervise and consent to the use of our services by minors.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and become effective upon publication. We encourage users to review this policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact:
MathsMethods.com.au
Email: [email protected]
Website: https://mathsmethods.com.au
We will respond to privacy enquiries within a reasonable timeframe.
